Open Monday–Saturday · 10am–4pm · last entry 3pm
Visit Support the house
Visitors and volunteers outside The Merchant’s House shop

Volunteer

Bring your time and skills.

Help welcome visitors, support events, care for the garden, work in the shop or contribute to collections and research.

Why volunteer

Contribute to a working heritage organisation.

Volunteers do more than fill shifts: they welcome people, turn research into conversation, support income and help care for the place.

Flexible by agreement

Some roles use three- or six-hour shifts and can be weekly, fortnightly or monthly, depending on the rota and training available.

Current areas of interest

Choose the kind of contribution that suits you.

Roles depend on operational need, training capacity and safe supervision.

01

Historic House Volunteer

Welcome visitors, share the Bayly family story and help care for or catalogue a collection of more than 3,000 objects.

Good for
People who enjoy history and conversation
Pattern
Three- or six-hour shifts
Express interest
02

Event Support Volunteer

Help prepare, promote and run events, including front-of-house support and practical set-up.

Good for
Organisers and practical team players
Pattern
Weekdays with some evenings or weekends
Express interest
03

Other roles

Opportunities can arise in the shop, garden, archives, research, education, maintenance and administration.

Good for
A wide range of skills and interests
Pattern
Agreed around the role
Ask about current needs

What contribution looks like

Three real areas of impact.

Each image is linked to a specific part of the work.

A costumed historical interpreter in a panelled room
Visitor welcome

Turn research into an engaging visit

House volunteers help people connect rooms, objects and the Bayly family through conversation and interpretation.

A volunteer supporting a costumed textile demonstration
Events and activities

Help programmes run smoothly

Event support includes preparation, front-of-house work, practical set-up and helping visitors take part.

The Merchant’s House shop team outside the High Street entrance
Shop and income

Support the trading activity that funds conservation

Shop volunteers welcome customers and help turn retail income into annual support for the charity.

A volunteer working with papers at a table by a window

Support and expectations

Clear induction before you begin.

Volunteers receive role-specific induction and support. The Trust explains safeguarding, health and safety, confidentiality and data-handling requirements relevant to the role.

  • Tell us about your interests and availability
  • Share access needs or support that would help
  • Expect an informal conversation before placement
  • Roles are offered according to current need

Expression of interest

Tell us how you would like to help.

This starts a conversation; it is not an offer of a role. The team will reply about current needs, next steps and any informal meeting or checks.

  • Share your interests and availability
  • Mention access needs or useful support
  • Do not include medical records or sensitive data

Do not include health records or other sensitive personal information.
Historic stained glass inside The Merchant’s House

A house worth keeping

The next chapter needs all of us.

Visits, donations, memberships and volunteer time all help protect this remarkable place and share it with future generations.