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Legal

Terms of use.

The conditions that apply when browsing and using this website.

These terms apply when you browse or use this website. By continuing to use it, you agree to them.

About this website

The website is operated for The Merchant’s House (Marlborough) Trust. Information is provided for general guidance and may be changed without notice. Opening times, prices, event details and availability should be checked before travelling.

Booking requests and payments

Items saved on this website are planning aids and do not create a reservation. A booking is confirmed only when the visitor team or an approved ticketing service sends confirmation. Donations, memberships and appeal payments are completed on the secure third-party service linked from the relevant page and are subject to that service’s terms.

Acceptable use

You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious code, scrape it in a way that damages service, or use its content unlawfully.

Intellectual property

Unless stated otherwise, text, photography, graphics, branding and design are owned by or licensed to the Trust or their respective rights holders. They may not be reproduced or exploited without permission except as permitted by law.

External services

Links to external websites are provided for convenience. The Trust does not control their content, availability, security or privacy practices and is not responsible for loss arising solely from their use.

Liability

The Trust takes reasonable care over website information but does not guarantee uninterrupted availability or that every detail is error-free. Nothing in these terms excludes liability that cannot lawfully be excluded.

Law and contact

These terms are governed by the laws of England and Wales. Questions may be sent through the contact page.

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Need clarification?

Contact the Trust with a question about website use.